How can we help?

How to get support

Support is available for Positioned4Success™ platform access, account issues, integrations, scheduling, program administration, and technical problems.

Email support@thepositionforsuccess.com, call (800) 460-9524, or visit thepositionforsuccess.com/support. Include your name, organization, a description of the issue, and any relevant error message. Do not send passwords, verification codes, or unnecessary sensitive information.

We prioritize security and access issues based on severity. Response and resolution times are not guaranteed unless they are stated in a signed service-level agreement.